Nordea 3 Rådhusesplanaden Centrala Stan

Even after recognizing that the law entitles me to have an account despite not having a swedish fiscal number, they still refused to let me open an account! So I guess they just prefer to break the law rather than be bothered to do work they don’t like? Just openly criminal behaviour from Nordea! 😆 EDIT: to address the reply - I made it clear that I knew I would have a basic account with limitations and I was refused the possibility of opening ANY account, against THE LAW. This reply just adds insult to injury, but congrats, it did motivate me to file formal complaints!

I walked in, with my toddler.. (ready to be given a form and told to mail it, bla bla bla sweden and its beaucracy) 3 mins later I was talking to the teller. I had my swedish ID, and foreign passport in hand. I have a person number and registered address, my only income is child support, which isnt arranged yet. The bank teller opened my account there and then, I only had to sign the papers as she printed them out already filled. 30 minutes later, I walk out: I now have Mobile bank ID , and swish will be available after 7 days! This is a stark difference to 4 other swedish banks that have been sooo difficult to deal with. I was, and still am in shock. AMAZING.

Have been waiting for a PIN-code to do online banking for three months now. I have visited the bank several times (within their very short opening hours) to complain, but they don't seem to care. Will probably have to get an account in a different bank.

The service is awful. Whether the business can be done or not depends on the person who serve you. When you ask why, the answer is always 'case by case'.

Not professional and helpful-minded staff for the new customer in the bank's Umea branch.