Nordea 2 Kyrkogatan Hagfors

Usually very good, but when I visited, I wanted to put some cash into my account. I was told that you didn't take it by the unhelpful person there at this time. Is this true? Not much of a bank, if so.

I had a very bad experience. I had an appointment, but they hadn't sent me the code to open the door, so I rang the doorbell. Two employees looked at me from their offices and then closed the door. They then rang the doorbell twice more and had been standing there for 15 minutes. No one opened the door, and they stayed in their office. When I got home, I immediately called Nordea and filed a complaint. They immediately called Hagfors, and they told me bluntly that they had checked the door but no one was there. The complaint was forwarded to their boss.

Exceptionally poor communication I am not a customer of Nordea Hagfors but have repeatedly tried to reach them on a matter without any form of feedback. The total lack of response gives a disappointing impression of how the bank values ​​service and responsibility towards the public. I have chosen to take the matter further to get clarity on how an established bank can show such a remarkable lack of professionalism in its communication.

Super talented and helpful girl who helped us (and also super cute, if I may say so)

It's a pretty open and nice place. There's not much else to say about it.