NDB Bank - Maharagama 108 A High Level Road Maharagama

Very poor service, wanted to settle a loan, told me they would do it within the same working day, call came, turns out the bank worker forgot my FD certificate (which i was okay with, mistakes happen), came back the next day and submitted the certificate, she had me sign it too, said it will be processed within same working day, nothing all day. Came back again (3rd day) only to be met with excuses. Not recommended if you don't like playing with your money, put simply, put money you like to play with (gambling and such) towards NDB, cash you don't mind losing. Keep your business side of things with better banking providers, hope to never do business here and I hope it's a branch specific issue I faced. Lack of staff experience and service made them fail to deliver on what they promised.

The staff member at the pawn shop was inefficient and talked excessively. The customer service was very poor, and they wasted a lot of customers' time.

Poor customer care. Officers are working very slowly. Have to wait for hours to do a work. A lot to improve

NDB Maharagama Branch is the best Branch! I always bank at this location. Samithaa is the most personable banker I know. so friendly to everyone and quick service.

Within 1 hr I got my service completely even the agent had few works at that time.