ING Bank Slaski, Katowice Branch 34 Sokolska Katowice

I would like to highlight that the customer service at this branch was excellent. The employees were very kind, understanding and genuinely willing to help me when the issue could not be resolved over the phone by myself. We called the helpline together at the branch and my issues were resolved successfully. The staff were professional and friendly. I’ve noticed reviews here suggesting that foreigners are treated differently, but that was not my experience at all. I was treated with respect. The staff was very friendly and helpful. I’m genuinely grateful to everyone who was working today and helped me resolve the issue. :)

They sent you a text message today to tell you that they need you to provide additional information, and if you don't respond within 24 hours, your bank account will be automatically closed. So please be careful when you choose them.

I don't recommend this Bank at all, strange strategy with foreigners I have a normal debit account after I'm a costumer and i gave all needed document every now and then I am asked to send them documents such as residence cared and decision of legal stay in Poland also Zameldowanie and now Pit 11 and of course when I asked to have a credit card my request has been rejected I have another account in PKO and they are completely better than Slaski(ING Bank)

Very bad customer service and workers don’t respect foreigner customers especially men workers. Even I could put their service 0 point but unfortunately there is not 0 in the application

Very bad customer service, wanted open a business account. Called for appointment every time they transfer the call, nobody pick up the call. They just transfer the call to one another. Such a waste of time.