CIH BANK Avenue Moustapha Assayeh Projet Al Kora P1

My sister, a long-time client of CIH BANK, lost some of her funds due to a malfunction in their system. When she sought assistance, she was harassed and threatened by the bank's manager, this woman who even threatened to call the police and had her forcibly removed by security. The manager also yelled at her. All my sister wanted was for the manager to write an email requesting a refund for her lost funds, which is a standard procedure other bank managers usually follow. However, this female manager refused.Alone in a big city, my sister returned home crying and shaking due to the manager's cruel and inconsiderate behavior. We are not as concerned about the lost funds as we are about the appalling treatment my sister received. The female manager's actions were not only humiliating but also deeply evil and inconsiderate.

Pas de réseau toujours mauvaise agence We are in 2022 and this bank have no network is totally a joke they use that to not Working

This branch never respects the working hours practiced in all CIH branches. They even go so far as to close the branch completely for two hours for lunch.

Power outage still and staff still unavailable.

Zero customer service, waiting time of +12 min