Bendigo Bank 64 Pier Street Altona

Great staff. Always so helpful and make banking much easier. Have been part of Bendigo Bank for over two decades and can’t fault them. Centrally located in Pier Street

(The following is directed at Bendigo Bank's Stone Age policies and processes) Their greed has no limits. I recently closed an account with them and needed access to digital copies of my account statements for legal reasons. After talking to the helpline and the Altona branch, it was clear that they would not email the documents or restore the statements to the e-banking portal (even though I'm still able to log in). Seriously? We live in the Nuclear age where all of humankind can end with the press of a button, yet these people can't press a button to allow me to re-access my statements on the portal. For this task, they insisted on butchering a forest to give me paper versions of the statements. No, they can't email the statements to me since that would risk my privacy, even when I'm willing to sign a consent form. So i went to the Laverton Branch who charged me $30 (at $1.20 per page; single sided), and the statements were not even clear or in color (the guy from Altona branch did

I've been using this branch for the last 10 years... service has always been smooth, polite and, when needed, also personalised. That's exactly what I expect from the community oriented bank with friendly attitude. Good on you guys.

This is how a bank should be - did an international transfer yesterday - perfect professionalism

Hours have changed & differ to website... wish I'd known before rushing to get there. Close at 4:30pm