Barclays Bank 30-32 The Broadway Southall

Hi I am very pleased, Pravin helped me save some money. I didn't have idea I could save using Barclaycard. He showed me the offers and benefits of Barclaycard. Staff here at Barclays are very Helpful Thank You Barclays

I recently visited Barclays Bank Southall and had an excellent experience thanks to Mr. Sunny (Sandeep Mahi) . He was extremely professional, polite, and patient throughout the entire process. He took the time to understand my requirements, explained everything clearly, and made sure all my queries were resolved. It’s rare to find such dedicated and customer-focused staff these days specially in the UK. Mr. Sunny truly represents the best of Barclays’ service. Thank you for making my visit smooth and stress-free. Highly recommended! Thank you

I visited the Barclays branch because I had an issue with my debit card that had not been resolved through online customer service. I hoped the branch could help or guide me further. Unfortunately, my experience was very disappointing. The front desk staff member, Kulwinder, was extremely rude . When I tried to explain my situation, she did not properly listen to my concerns and repeatedly told me to call the customer service number. The issue was not just being asked to call customer service, but the way it was said. Her tone was very disrespectful and made me feel like she wanted to get rid of me rather than help. I felt unwelcome and that my concern was not taken seriously at all. I expect better customer service from a bank branch, especially when a customer comes in for help after already trying other channels.

I’m so pleased with the service Pravin gave me today. He showed me how to self serve on Barclays app. This would help me save time and effort. Thank You Barclays

My account was blocked and am unable to understand English but Milly tank explained the she can add a vulnerability not on so next time I go into the branch they now my situation. Brilliant service.