ASB Waiheke Branch 120 Ocean View Road Oneroa

I want to give a special thank you to Diego, who helped me open my bank account at ASB. He assisted me both at the Queen Street and Waiheke branches, and his service was exceptional. Who says KiwiBank and ANZ are the go-to banks for backpackers? And who says Westpac is the top-tier one? For me, any bank can feel like home if there’s someone like Diego there. His friendly, clear, and genuinely helpful approach made the whole process smooth, comfortable, and even enjoyable. I felt like I was talking to a friend who truly wanted to help and guide me. Thank you, Diego. Today, I proudly carry my ASB card in my wallet and look forward to using it a thousand times!

Went to bank money at Waiheke ASB (after checking that it would be open on the website) on 31 May, arriving at 12.10 to find it closed with a note on the door telling those waiting that it had closed for lunch break. Also the banking machines in the foyer were also not working. When it finally opened at 1pm, I noted that there were four visible staff members (possibly more hiding in the back). When I suggested that they could have had two staff members working while the others went for lunch, was told this was not possible. Very very poor public service in my view.

Banking in NZ is just bloody useless. Branches are never open and it's getting harder to withdraw cash.

Wayne was super helpful with opening my account. Thank you Wayne!

Says open til 5pm I got there at 4.45 and it was closed. This was on a Friday.