Absa | Branch | Kloof Shop 223, Village Mall - Kloof, Cnr Village And Old Main Road Kloof

Terrible service at ABSA Kloof. I’ve been waiting for over an hour just to collect a card, with little communication, no urgency, and zero respect for my time. This is completely unacceptable and honestly the most frustrating banking experience I’ve had. Do better.

I had locked myself out of my account as I kept putting my pin in incorrectly. Covid fog brain. I was assisted very quickly and thoroughly with excellent service and my online banking restored. A very happy client. Unfortunately I foolishly neglected to note the new pin and tail between the legs am heading back today to sort it out. Very embarrassed 😳

The environment is so friendly and clean. The staff service is excellent. Level of professionalism is unmatched with any of the branches. How I wish the manager of Pine crest and the staff there can be assisted by competitive Kloof staff.

I don't recall having bad experiences at this ABSA, although in general I try to avoid all ABSA banks. Banks in general actually... what's up with their service levels and such nowadays? Feels like you're going into a casino and you're going to lose your money. I don't get it. Make the banks feel more appealing please?

Worst experience I have ever recieved from a bank . Staffs customer service and attitude towards clients is ridiculous. The way I have just been treated inside ABSA bank Kloof is not acceptable...business and private accounts will be getting canceled.