Westpac Lynn Mall Lynnmall 3058 Great North Road

I don’t recommend this branch at all. Meant to have an appointment at 1430, not even peak hours. I waited 30 minutes, no update from staffs what’s happening. It’s frustrating especially I finished night shift & had to wake up early for this appointment. PS: Mathew & Kelvin Best Friends Forever 🥀

As said by other, the service at this branch is very slow. I guess it because of the staff. Unlike others though my was able to open my account for my son and updated details as well. Hopefully they'll see these reviews and encourage staff to be more proactive.

Terrible ATM service. In their change machine for weeks on end they don’t even have $20 notes. Now on two instances their New Renovated door isn’t even working. Used my westpac card, it flashes green and it just wouldn’t open. A cleaner I think could see me trying to open the door and didn’t care to open it from the other end. Also had an instance where the change machine sucked in $160. Called them with evidence to resolve the issue, been 3 weeks and the case is still under “investigation”. Would not recommend this branch for any atm related services.

This branch is so slow, poor customer service, looks like they're not aware of old customers in waiting or even notify people there are problems with their computers and they just sit pretending until we stepped in ourselves and asked🙄🙄 very poor service !!!

We had a great experience at the branch. Dimple was very helpful and answered all our queries with a smile on her face. The whole process was pretty quick for us so a great job in all departments.