Cathay United Bank Nanjing East Road Branch １３６號 SongJiang Road 中山區

This bank was SO RUDE. I don't have an ARC but I have a UID, which is enough to open an account, but the teller made a face and told me that that's weird, and asked why I would want an account. I told her it's because I'm only here for 6 months to study Chinese so I don't need an ARC, but I need an account to pay for my rent, use Line Pay, buy things from Momo, and it's just overall more convenient. After explaining, she made another face and said that it's weird, and that I should just pay in cash. I was surprised and said, even my rent? And she said yes. Just go to Hua Nan Bank instead. They were so nice and sweet! And they don't need an ARC to open an account. Remember to bring your Social Security ID though if you're from the US!

This bank couldn’t help us to open a company account because the location is physically too far from our office, however the staff was very patient and kind. They gave us valuable information and helped to direct us to the correct branch.

So slow and inefficient.

This passbook is terrible. Every time I need to replace it, the machine can't, and I have to take a number. Today it was even worse; it completely condensed my entire account. The bank teller told me to come back and refresh my passbook more often so this wouldn't happen. Now they even need the person in charge to come to the bank to sign! 🙄

The bank staff was very friendly and assisted me with the necessary business. I didn't have to wait too long and the sofa was quite comfortable.