National Bank 125 Nature Park Way Tuxedo Industrials

The transition from CWB to national bank has been extremely rough and turbulent. Many of the services that CWB offered have been completely removed from national Bank. The stop is the same and even after two months they’re still learning the system which has resulted in substantial delays in performing basic banking procedure such as bank traps, deposits, etc. In addition,they keep pushing clients to use the ATM and online banking and have you been refused to deposit checks insisting that I go to the ATM. I’m extremely unhappy with this and am exploring other banking options.

I’m very grateful for all the help I received from Nikka and her coworkers in helping me resolve my card/account issues.

We’ve banked with CWB since they opened their second location on Kenaston, both personal and business banking. We could not be happier. The customer service is excellent and unlike some big banks, we don’t have to select a dozen prompts to reach a person on the phone.

Canadian Western Bank has done a fantastic job with my law firm trust accounts and business bank accounts. For any small business owners who are tired to being just a number in a long line, come over the CWB. I never have to wait in line, and a human being answers the phone on the first ring every time. They know all of their clients by name. Thank you to everyone at the branch for always giving us such excellent personalized services!

If I could give 0 starts I would. No staff was welcoming, and all gave snobby looks. The tiny Asian lady can’t even speak proper English, and was giving ignorant remarks. I believe it has to do with race.. would not recommend this bank. Stay far away from those racists, if you’re white or Asian you’ll be fine :)!