Chase Bank 214 Broadway Manhattan

As a client of Chase, I have had the opportunity of being assisted throughout the the Tri state area. I was greeted by a wonderful tiny lady that would remind anyone of someone’s loving grandmother. She treated me like family and even suggested some local areas that fit my tastes as I was also hungry. I was also greeted by the transaction like by a little Asian lady, also looking like someone’s grandmother that was offer me almond cookies after dinner. She made my transaction feel faster than ordering fast food. Truly enjoy the vibes within the branch and there is this exceptional woman I believe to be part of the management team. She is also short and with blonde hair with a fiery character but cool and calm demeanor. Truly suggest this branch to anyone who wishes to be treated with respect and integrity. Thank you Chase!

There is someone from this branch making false phone calls with this exact phone number trying to phish and scam people. Three times in one month with a non sense call about "someone opening an account with my name and number 2 hours ago". Meanwhile I have contacts at Chase even though I AM NOT a Chase client, who can't verify any of that in the system at all. Beware!

This was my first time in this branch and it was super clean to begin. As I walked in the branch the branch the manager , Ambika, greeted me and asked me about my weekend. Not only did the banker Alex assist me with my account, he also extended me additional banking services to help me.

My experience was fantastic. I had a problem with my account, but when I walked in, I felt welcome right away. They were immediately helping me with my issue.

I walked into this branch in the morning and had a wonderful experience where someone by the name Ambika help me set up my wallet on my phone 📱 where now I used it everyday thanks to her friendly service and time to show me wonderful customer service