I absolutely love my bank, I wouldn't leave this bank for anything! I've been with them for years. They are so personal and helpful beyond what is needed!!! Hilary is absolutely amazing! She got me an appointment with Edgar Chism today and they just changed my life!!! 🥰🥰🥰

I have been going here for years and I love this branch. The staff is always so helpful, and they are dog friendly! They even have healthy treats for the PNC pooches. Thanks to everyone, especially Dee!

I must say that when I came in I was greeted and token care of. The staff was very knowledgeable and offered me services I had to give a 5 star !!! I’ll definitely be back to do business

I had a great experience at PNC Bank. Haider helped me open my debit card and was super nice and professional. He explained everything clearly and made the whole process easy. I finally got my physical card today and I’m really happy. Thank you, Haider!

I frequently visit this PNC branch to deposit cash from my shop, and today, when I showed up with about 200 lbs of rolled quarters, Ariana was SO helpful and willing in the insane process of counting and sorting all of them. I've been stressed about my quarter situation for months and am so relieved that the folks at the Penn Plaza PNC branch made it so easy.

I've been trying to reach the Branch manager Lori for 3 weeks! I've been calling every few days, I've left voicemails, I've sent emails and she refuses to get back to me in any way. She told me everything I wanted to hear to get me to bring my business from another bank but as soon as I do, the issue I was most concerned about does not happen the way she said it would. Multiple others have promised to have her call me or they would call me back personally, none have.

I thought this bank was the one, however I shortly realized I was wrong after opening an account there! They have made multiple mistakes with from overcharging me overdraft fees to not offering any benefits other than a reserve and savings account on top of checking! These days people want more for their hard earned money and this is not it! My Husband and I have found a bank that offers so much more than PNC so what would be the logical choice?....PNC OR OTHER BANK THAT OFFERS MORE BENEFITS?... Duh...other bank! We work so hard for the money we get and I think everyone can agree with me that having their bank offer more benefits is the only smart choice!

If I could give no stars I would , Diana one of the tellers is the rudest person I’ve met. How they let her talk to customers like she does is insane

PNC has great people in the bank, but if you have to deal with the"customer service" they are a D- wait times for tech

I had to purchase some tires for my car and needed to write a check. The tire company called me and said their bank sent the check back and there was a return fee of $35 upon investigating this PNC Bank rejected this check for my signature. I’m out $35 Due to an error from PNC Bank for rejecting my signature. I contacted the manager in Lemont il And was told I am just lucky that they are protecting my account and will not refund my $35. The last 10 checks I wrote all had the same signature but this one was rejected. six months ago I went to withdraw money from my account and I had to order the $11,000 cash As they did not carry cash and wait a week because they wouldn’t give me money , which I had in my account this bank is getting tiresome to deal with and I think I will need to move my accounts to another bank.