5/3 has been a bank we’ve used for several decades. Convenient locations in many areas we work and travel. Staffers are always friendly and helpful. If you like this review, please hit ❤️.

Fifth Third on Washington Blvd in Hamilton Ohio is a convenient location that we use often. Multiple drive thru lanes. Multiple ATM lanes. Staff is professional and friendly. Ruth at drive thru is nothing short of a 5/3 ambassador. American Eskimo Josey loves her free treats! If you’re reading this, please hit Like❤️

I was there with my 85-year-old mother to open a new account and they were very helpful and explained everything.

I love the Fifth Third Bank located at 902 Washington Blvd. I will never bank anywhere else. It's always clean inside and out. The staff members are always polite and upbeat. If I have questions, any one of them are willing and capable of providing me with information and answers that I need to know. I have become very comfortable banking with 5/3.

I love this bank!!! The tellers are all super friendly! My husband had been banking here for quite some time and we decided to create a joint account. Tyler was great at explaining our best options, setting up our account and the process was relatively simple. I never have had a problem with direct deposit and the check deposit option on their app is awesome!! I definitely think we will be banking with fifth third for life!! :)

I tried to open a deposit box for 6 months. No one could help me. I just asked again. I was told I was called. Absolutely, never happened.

Manager at bank was very rude. Set up a checking account and the worker who helped me signed me up for overdraw which costs fees (36$) if you accidentally overdraw from your account. I now drive to anderson kroger for any service because this branch has lost my trust.

Cashed a payrol check there today Was charged over $40 to do this when o normally pay $5 anywhere else Called the bank manager who was rude and said ” I can’t make this easy enough for you to understand “ She then went on to tell me they charge this much because they have to keep extra money on hand . But don’t they have that money there already?

Fifth Third does not have a good policy when it comes to stopping scam transactions and protecting your money. Noticed an unauthorized transaction all I got was the phone number to call the company that was nonexistent and my money was never recovered. On top of that I tried closing out my account and had to have my account zeroed out after zeroing my account out apparently there’s 30 days that transactions can come out of your bank account they will charge you overdraft fees for. Don’t bank with Fifth Third it’s not worth it.

Horrible !!!!! The worst company/ bank to ever deal with ! Noone knows there job, or the way anything works. You call and ask a question you have 4 different people tell you 4 different things. Take them forever to fax or send out anything ! worst customer service ever !