Starling 5th Floor Fruit & Wool Exchange Duval Square

Best bank around I have a couple of bank accounts & starling is by far the best one! So much so I only use this one now. Love all the spaces you can create making life on a budget so much easier. I separate all my money into different spaces so I know excatly how much money I have left. Love that you can have different spaces in the savings account too so I can save for different things in one account. Also love the fact I can use it abroad like I would at home, with no fees at all! No worrying about how much money to get changed before we go. It's literally changed my life!

I seriously feel scammed by this bank. I haven't been able to access my money for a week because they were investigating a transfer from a friend to me, even though I've already proven that everything they're saying is a lie. I'm seven days late paying my rent because they've blocked my funds. They take up to 2 days to reply, and when they do reply they haven't seen the evidence they're asking for. I’m only want my money and close the account , but this is seriously. Thanks Starling Bank for scam me

This is one of the most miserable banks I have ever used. I have been a Starling Bank customer for several years, but my experience completely deteriorated when I tried to open a bank account for my new business. The bank treated me like a suspicious individual and declined my application without providing any clear or reasonable explanation. I tried again to open an account for an existing business, and exactly the same thing happened. No transparency, no proper justification — just rejection. Things got even worse when I decided to withdraw my savings and move to a more reputable bank. Starling blocked my funds, preventing me from accessing my own money. This was extremely stressful and unacceptable. Customer service was miserable throughout the process. The support team appeared incompetent, unhelpful, and in many cases struggled to communicate clearly in English. I received vague responses and no real assistance. Only after I threatened legal action did they finally unblock my

I’m honestly quite surprised reading some of the negative reviews.I’ve been looking for a reliable bank to open an account for my limited business. My first attempt was with Monzo, but as a photographer, I wasn’t able to register my business with them for some reason. I then decided to try Starling as revolut is not under the FSCS scheme, and the experience has been excellent. The setup took a couple of days, with a few verification steps to confirm my details slightly frustrating at first, but completely understandable given the security process. Once verified, everything has been very straightforward. Recently, I had an issue paying an invoice through Paysend, which I use for its low exchange rates when working with a freelance retoucher in Canada. The online support team was incredibly helpful and resolved the issue quickly. Compared to my previous experience with Lloyds (as a sole trader), where verification took ages and required multiple phone calls, Starling’s process felt smo

This is, without question, one of the worst banking experiences I have ever had. I was a Starling Bank customer for over 10 years, yet I was treated with suspicion, incompetence, and complete disregard. Over a two-month period, I deposited small cash amounts under £300, only 3–4 times, at a Post Office counter. These were entirely normal, low-value transactions. Despite this, a customer service agent named Harley immediately began an aggressive and intrusive investigation, demanding excessive documentation and even requesting statements from my other banks, which is wholly unreasonable and unnecessary. Even after I provided clear evidence of the source of the cash, it was dismissed without justification. My account was then restricted without warning, cutting off access to my own money. Payments failed, card transactions were charged back, and this pushed my account into overdraft—a situation caused entirely by Starling’s own actions. I was then placed in an impossible position: una