ING Bank Śląski 54 Aleje Jerozolimskie Śródmieście

Had a great experience during my application. Izabela did an amazing job! Thank you ING!!

I had several issues with my account and I came without appointment. A lady directed me immediately to a separate room (no waiting time). Although my polish is not perfect, she managed to deal with all my problems. She was very professional and very polite! Excellent! Such good employees make the difference :)

Terrible service. I was there twice. First time it was 30 minutes before the closing of the branch. The lady told me that she does not have time to meet because of other clients, but then suddenly started advising me in in the lobby in an impolite way that my case is easy and what I should do. Without asking me for my personal details or case details. What she said - it later turned out to be false. The second time I came 2 hours before closing but they told me it is too late as they have other clients. Avoid this place by all means. Avoid ING - I’m struggling for 1 month to open an account.

Great service and a real pleasant experience to open a bank account, the staff make you feel incredibly welcome and the banking app is stellar. Open an account as a foreigner easily and the staff speak good English. Highly recommended.

The bank is open from 10:00 a.m. to 7:00 p.m. I visited on Monday 11th December at 4:30 p.m. and the advisor said that she was busy and asked me to come back the next day if I want to have an account. It was visible that they were servicing other individuals and there were other advisors also available. It is clear that they do not value the time of an individual.