UniCredit 652 Via Tiburtina Roma

Feels like different compared to other banks. Quite & good service.

Ignorant and racist staff. I went there as I work nearby but was denied the account because I am not fluent in italian. I dont understand what kind of logic is that. I know english and german which is more than enough to survive in the world. I am also taking italian classes and have just started speaking a little bit. Worst thing is not even this. The staff was so rude and when he saw I have a debit card with another bank had the audacity to ask why u want another one. What will you do. There is definitely no miscommunication as I took the native speaker who was born in Italy with me. They just didnt want me to be their customer because of my race I guess. Shame on people with such small minds. Even the dirrectore did nothing but claimed that my staff is not rude. Like do I enjoy complaining and crying in the morning at 8.20? I never had these experiences with any other bank here. Wish the world was a better place. Wish I could give 0 stars.

Always, the employees are less than enough for the people need to get served. you can wait for hours to get your turn.

Best employee, Helpful

I was there. This morning with my mother, who has been their customer for almost 40 years, and I was very happy that Roberto Marconi, who has always worked there, handled our case... He has always been kind and friendly and always solves any problem. However, we had only gone to get some bank statements and asked if we could get a small loan. Yes, he was immediately efficient and when we left the bank we already had the money in our account, thanks to him and the very kind manager.