Ngân Hàng TMCP Kỹ Thương Việt Nam (Techcombank) – Techcombank Kỳ Đồng Tầng trệt tầng lừng Tòa nhà Sông Đà 14B

Withdrawal up to 3M for foreign credit cards, commission 2,2% less than the average.

Teller Kim Anh enthusiastically welcomed and guided customers, explaining any questions they might have about the bank's products.

Aim to pick the queue number, then do the right number for the customer to pick the number that has been called to the number. You give priority to customers with appointments. Aim to work with customers with appointments, then do not open the door to welcome outside guests. When you open the door to pick the number, please understand and let me welcome my customers.

This morning my wife went to the counter to withdraw more than a hundred million but the big branch didn't have it, the staff asked if it was urgent and told me to go to another branch I went to the counter to ask specifically which branch to go to, the security guard (looking very annoyed) gave me a chair to sit, I thanked him and said I would just take a seat and leave immediately (about 15 seconds) but the security guard with a sullen face said that standing in the bank was not allowed. From the feeling of being served a chair to breaking the rules The rules can be understood, but the attitude of explaining to customers is more important than the rules themselves

Customer service is extremely slow. It took me 45 minutes to close my account, not counting the time spent waiting for other customers. Meanwhile, my mother also went to Techcombank on Nguyen Van Troi Street, Phu Nhuan District to close her account, which only took 15 minutes, with the same service and account type. Do not transact here, it is a waste of time.