CIB داخل المعادي جراند مول ميدان المعادي جراند مول

Changed my usual branch to check if i can finish faster here, simply it is as miserably crowded as the other one. And for a very good reason! 6 serving windows and only one of them working! They literally only have one person working to serve the customers! What a joke of a bank!

Very helpful and friendly staff that gave me the needed support.

Absolutely useless waste of time. I went there with the intention to open a bank account for corporate use. I waited almost 1 hour. Only after asking the senior office manager, if it is normal to let new customers wait for an hour things moved. They were not able to offer their services, they promised everything is for free and only after asking several times fees were named. Asking for available services, I was asked to go to the website. There’s no available list of cost associated to bank transactions. No way, I would do a transaction with the CIB again.

Terrible branch (the Wealth office on the 3rd floor)! First, their strong-scented perfume makes it impossible to wait inside, I'd rather wait outside in the mall. Secondly, they have rules that are only applied in this branch, so in the end I always end up going to another branch where things work normally. I have told them several times about these differences, but they couldn't care less. Done with this useless branch!

I just wanna share my great experience with 🌟Ms Nahla Hassan🌟 in Maadi Grand mall branch who was very decent, cooperative & professional in handling her job. Also, I wanna send my deep appreciation to CIB Management for choosing such a great team member on board..keep it up 👍