Hong Leong Bank 5 Jalan SL 1/4 Bandar Sungai Long

HLBB#Christmas#NewYear I would like to express my sincere appreciation to Ms Lew from HLB for her excellent service. She is very professional, patient, and attentive in handling my banking needs. Ms Lew took the time to explain everything clearly and ensured that the process was smooth and hassle-free. Her friendly attitude and dedication truly made my experience pleasant. Thank you, Ms Lew, for the outstanding service and for making customers feel valued.

After so many years, this branch front desk services and their staff attitude getting worst. Their front desk staff will point you to this and that counter, after you walk to the counter thay asked, the counter will ask back you is this their duty to handle ??? What!!! Surprised. The front counter handle things very slow, lots of customers were waiting, and their front desk can take their sweet time chit chat. Hope the top management see these issues, and take actions to improve. Don't believe on the full star given as their staff will forced you to rate full star.

The staff here are very friendly and helpful. Their service is fast, polite, and professional. I’m really satisfied because they not only made me feel welcomed, but also helped me resolve my online banking issue smoothly. Thank you for the excellent service and great attitude!

⭐⭐⭐⭐⭐ 5/5 – Excellent Service and Support I’ve had a great experience. The customer service is always prompt and helpful. Overall, it’s been a reliable and trustworthy bank that truly values its customers. Highly recommended for anyone looking for a dependable banking partner!

Received an excellent service from Mr Adib from HLB. He is very professional and quick with handling my banking needs. Thank you.