CIMB Bank - PJ New Town PJS7 27 Jalan 52/2 Pj New Town

By far the most laziest staff I’ve ever encountered seem to reside in this bank. Taking lunch breaks at 2.15pm whilst in the middle of dealing with customers to lack of communication between colleagues and pointing fingers at customers for their lack of understanding simple requests. I don’t even know how this bank functions. Best to go bank elsewhere.

I have been dealing with bank a lots and by far this is the WORST branch ever. Reading all the reviews, i can agree that the counter staff are rude, unprofessional with sarcastic tone. Dealing twice here and still the same experience. Please consider to go another branch. Pls improve.

Hopeless Bank, must be the worst in my banking experience throughout the years. Uninterested services from reception to the those sits inside counter. Only 2 young fellas are slightly better in terms of service. Simply hopeless

Bad service ever. Never experience these in others bank. Not sure is it all CIMB banks are like this or only this branch. Really frustrating people. Need to wait for long time even there is no one’s in front me. They ask us to take number first but long time gone and there is no one’s entertain us! Keep on asking to wait and another lady said she is going for lunch (3:37pm) and as me to wait for another officer to help me open account. What a service is it!! Never never come here again!! Stxpidddd workers!!!! Horrible staffs!!!! Waited 1 hour to open account even there is no customer!!!

All do thing so slow. Need wait for so long. They say wait for manager come back , say she go out for lunch. Wait almost 2 hrs. Then ask again, the staff say go meeting. I come here for second time but do nothing. Wasting my time I open a bank acc only. But need half day to stay there ??????? Need using my half day to open a bank acc ????????? I really don’t know what they doing