Bank of India - Pratap Nagar Keshav Smruti Building Cement Road South East Railway colony - 1

Very disorganized way of functioning. Even for prime area like Pratap Nagar, the branch only has one single cash counter. The cash counter is not labelled in any way, so you have to ask fellow customers or security guard what is where. The queue regularly stretches 10-15 people long for this one single cash counter. All the other counters are also neither labelled nor numbered, customer has to guess who to approach for a particular task. Even a simple thing like encashing bearer cheque, the process is not straightfoward. You first need to sit in queue. When it's your turn, cashier at cash counter scribbles some banking code on the presented cheque, and THEN tells you to go and validate the cheque at some other counter. After completing validation process at different counter, as you return to cash counter, newly arrived customers waiting in queue start arguing with you about skipping queue (obviously it is not other customers' fault, nobody told them about this weird process). Cashi

Horrible experience while taking bank loan, worst and zero experience staff with zero knowledge, No transparency at all for any process, Will ask money every time and written application (in this digital world) for doing minimal activity. I would recommend don't even think of doing any financial transaction/activities with this bank branch. I want to give -5* to this branch.

Useless bank, donot even follow RBI guidelines and duducts surcharges over purchase of fuel using card at fuel station. And on complaining about this they donot even pay attention over this and this is second bad experience of mine with this bank before this there were a grevance against harrasement also registered.

On the first floor of this building there is "Shri Vyankatesh Hospital" which is not displayed here even after its last level of zoom. A report is already registered regarding the same through the app. Please update it.

Bad staff behavior. I have done written complaint of staff. I don't think anyone will bother. There are too many banks, skip these people if you can.