I would like to appreciate and recommend Mrs. Huma Hanif, who cater our banking requests and payment submissions in span of seconds. Her excellent support, responding time, and the way she handle the customers is the reason we opt RAK Bank Umm Hurrair Branch for our business banking. " Zealous Banking Executive"

I am very impressed with their customer service. They always go out of their way to help me with whatever I need, be it online banking, phone banking or in-person banking. The staff is knowledgeable and friendly, and the fees are reasonable compared to other banks. Overall, I'm very satisfied with my experience at RAK BANK!

Worst bank ever. 1. Customer care takes hours to respond. It isn't open on the weekends or past 6 o clock so when does one speak to them? 2. Customer care says one thing and then branch officials say another thing. 3. No branches is major malls like Dubai Mall or MOE and even the One in Ibn Batuta Mall is open only till 6. Do we have to take an off from work to go to the bank? Never ever bank with them please.

Amazing experience and happy to be a customer at Rak Bank. Banking staff was very helpful and special thanks to Senior officer Mr Akneel who went above and beyond to sort out my issues. I would recommend this branch/bank for all your banking needs.

I would like to appreciate the courtesy and prompt service of Ms. GEETA KOHLI in the branch. Always smiling and willing to listen and solve your queries Keep up the good work Ms. Geeta.