FNB Cape Town City 50 Strand Street Cape Town City Centre

Philiswa has done it once again as I've read previous reviews..!!!!! A lady in the right profession.. COMPASSIONATE & WILLING TO RUN THE EXTRA MILE..! Excellent service as I made a slip by forgetting my wallet in her presence. TEAM WORK then followed as fellow staff members reached out by tracing my whereabouts, (ALL BEFORE I EVEN REALISE..) WE THOUGHT IN A SITUATION LIKE THIS.., REPORT CARD ACCESS BY CLOSING IT IMMEDIATELY.. BUT THE STAFF AT FNB STRAND STREET OUT PERFORMED EVEN THEIR OWN SYSTEM (BY WORLD-CLASS RESPONSE)... THANK YOU ONCE AGAIN AT EVERYONE AT FNB...

Worse branch to foreigners in General if you are foreigner don't open a non residents account with FNB, hi blood pressure and stress will be your daily dose, Philiswa made me sit for 1 hour just to follow up an email with the so called Joburg branch, wen I alsk if she can call a manager to assist straight forward No, FNB south Africa please upgrade your staff customer service especially at long street and these one

This bank needs serious improvement, I waited almost two hours for basic banking services . This is truly unacceptable and very very displeasing. In this day and age we can’t have banks operating like this

Worst branch to visit, openly helping people that arrived after you in the queue. If you can speak xhosa/zulu you will be helped first. Update: I emailed my particulars to you.

Outstanding Service from Philiswa ,I had a truly wonderful experience at this FNB branch, thanks to the excellent service provided by Philiswa. She was incredibly friendly, patient, and professional. She explained everything clearly and made the whole process smooth and stress-free. It’s not every day you come across such helpful and dedicated staff. Philiswa is a true asset to FNB!