Bendigo Bank Bowman Street Shop D06 Jamison Shopping Centre Macquarie Australian Capital Territory

9 days and counting since they copied my documents to open a business account, including redoing the documents because they spelt my 4 letter name wrong…truly embarrassing service! I should add it’s STILL NOT open!

It’s now almost 2 weeks, attended the branch 4 times and all i get isn”it’s been assigned to an account opening specialist” the most pathetic excuse for a bank in this country! Please take your business elsewhere!

This branch is fantastic .The people at front of house are so polite .patient and helpful . I actually enjoy going there .

Been a customer for 30 years and have never been charged a personal assistant charge of $2.50 until yesterday. Simply for withdrawal of cash. Bendigo Bank you have a lot to answer for. Making your customers wait for extended times because you only have one cash counter. Then you lay the final punch by billing is $2.50 for a simple withdrawal. I think we’ll be looking for better service elsewhere in the future I think. Very disappointing.

Big thanks to Amy who helped me set up a Power of Attorney on a family member's account while they are in hospital. Although I did not have an appointment and no existing accounts with the Bank she was professional and thorough. Explained and submitted the forms and best of all called me the next day to say it was approved and gave me the information to set up internet banking and the option of a card on the account. Also emailed me her contact details if I had any further questions. Much appreciated. Not so painless at Commonwealth.