Banque Populaire Val de France 60 Avenue du 11 Novembre Poitiers

There is always someone available to help resolve the problem or difficulty with attentive listening.

Banque Populaire in a commercial area. Easily accessible with free parking. ATM outside. It's visible from the main road. It's easy to get to and from the main road. Lots of shops all around and security cameras. I always go to this ATM because it's a busy spot, so it feels safe 👍

Since my usual advisor left this branch (she was always available and responsive), it's been a constant rotation of advisors... No one is available to address our issues.

A dishonest and incompetent advisor for a loan consolidation application (repeated miscalculations of a school level and an inability to follow up on an administrative application) who wasted two months of my time by refusing a very solid application, without justification. In addition, she moralized about the fact that we were taking advantage of the rates to approach other banks and that this was detrimental to my current bank (Crédit Mutuel). Her speech was incomprehensible. A branch manager who apologized for the situation but offered nothing to improve it. This is a far cry from the values ​​claimed by the company... Bankers have a bad reputation, and this agency confirms it. Avoid.

I highly recommend this bank for their professionalism and outstanding customer service, unlike some competitors I won't mention. Best regards.