Hang Seng Bank - Kowloon City Branch 360 Prince Edward Road West Kowloon City

They give you false information here. I only wanted to change my residential address but every single person here doesn’t know the procedure. We called their hotline together and even the staff on the hotline gives different information.

Everything told to me by every worker I encountered at this branch was a lie. Absolutely do not bring your business here. I came here looking to open a simple bank account that I could be paid through for a short co-op term. The agent who sat me down was named Sin Yi Man. Sin Yi Man lied to me telling me I couldn't open an account with my valid HKID. She lied to me telling me that the only account I could open in my situation was a integrated account with a minimum 5 year life insurance plan with a ridiculous minimum deposit. She tried to mask the fact that this account had a monthly payment to life insurance by telling me this payment would go to my savings. I told her the details of my situation and she tried to take advantage of me. Her superiors supported her in giving me this offer and lied to me telling me this was the only account I could make in my situation. This bank has crooked workers who will try to scam you. I was thoroughly disappointed in the dishonesty I witnessed he

It's nearby and convenient.

Convenient of banking service

The same task encountered many obstacles at two major banks, but Hang Seng Bank's service is far superior to that of other major banks. I hope they can maintain this humane service attitude and continue to serve the general public. Thank you.