Krungthai Bank ชั้น 3 Soi On La-iat Khwaeng Lat Phrao

Don’t go. Also rate 1 star if you can. This place doesn’t even try to help just so rude. Go elsewhere

Take your business somewhere else This bank will make you waste your time and money

It's incredibly slow. The bank locked my account through no fault of my own. The only option is to go to the bank to verify my identity. I've been waiting for an hour, and the queue has barely moved. I have my own money in the account, but I can't use it. They need to improve the entire system. Or at least have a queue management system so people don't have to wait in line outside the bank like this.

Just to request an interest certificate, I waited about half an hour. They were serving one customer at a time, and the staff were walking around repeatedly. I recommend another branch; they work much faster.

The bank handled this really badly. They didn't inform customers whether their quota was full or not. They didn't organize queues or screen people first. If they said their quota was full, some people who would have come to verify their identity would have gone home. The store closed to do it, so they didn't cut the queue even though the store was closed. Why couldn't they do it? They couldn't do it in time. No one informed them of anything at all. The management is really, really bad.