S-Pankki Iso Omena 11 Piispansilta Espoo

Switching to this bank was very easy and smooth! I didn't like the service I received at my previous bank so I switched to S-Bank here. You also get additional cash-back on your purchases from all shops operated by the same S Group company that runs this bank, including the Prisma that this branch is located in, which is a nice extra. Saving more money!

We arrived at Prisma Iso Omena at 14:45 to open a bank account at S-Pankki, took a queue number, and were called into Room 1 by a lady at 15:30 on August 16. My wife presented her ID, paid a 100 euro service fee, and signed all the necessary documents. However, when it came to answering the security questions, my wife didnt fully understand one of them. I helped by translating, but the lady abruptly stopped the process, insisting that we return with an official Finnish translator. This is unacceptable! We had already paid the fee and completed the forms. The representative was unhelpful and even refused to provide her name when asked. Such employees should never be allowed to work with people. I demanded the 100 euros back, which was fortunately returned, but the experience left us deeply dissatisfied. We have never faced such poor customer service at Nordea, where we now plan to open an account. I am extremely disappointed with S-Pankki and I want my bank account closed immediately

I have been a client of the bank with a salary card for many years. I applied for a credit card with a minimum balance (required for renting a car on vacation), and they have been considering it for 3 weeks! Renting a car is now on the verge of failure. Are you normal at all?! I am firmly and clearly moving to another bank where regular customers are treated at least a little more respectfully. Good luck, slackers.

An amazing experience! Got a bank account within 10 minutes, if you visit the bank a few minutes before 9am your waiting time could be 3-5 minutes or even less, even without a prior meeting appointment. Staff was very friendly, knowledgeable and professional. Had crystal clear explanations and recommendations. Highly recommended

Got very fast and friendly service for opening a bank account. Everything was explained very well and the account was opened immediately plus all the necessary extra services. Other banks said it would take two months to open an account for a EU citizen working in Finland. I’m very glad we came to S-Pankki! Thumbs up for the organization and the services!