Resona Bank 65 5 1-chōme

I've noticed that each branch has a rather unsophisticated interior, and I've begun to dislike them. Recently it seems to be getting better. I'd be happy if they also had some plants. Other banks' apps are complicated and cumbersome, but this app is quick and easy to use until you achieve your goal. The phone operators are quick to resolve the problem. With other banks, I've had the frustrating experience of the conversation becoming so tree-shaped or fishbone-shaped that it's difficult to move forward, depending on the content of each inquiry.

The estimated time for the final mortgage review is 10 business days, but it's been 12 business days and I still haven't heard anything. They've ignored all my messages asking about the progress, which is very unpleasant.

I called the complaints desk, but the staff were rude and told me it was a waste of time even though we had only been talking for seven minutes. I was really surprised. I never expected to be treated so rudely at a big bank like Resona Bank, and it's very disappointing.

I was told that I couldn't complete the procedure online and that I had to contact them by phone, but I couldn't get through at all.

I called and asked where it was, but the clerk's explanation was completely off the mark. I had to search really hard. I got tired. I guess I could get there from inside Yodobashi. There's a walkway near Gatharia on the second floor. Please tell me about it.