CIMB Bank Jalan Sultan Ismail, Kuala Terengganu Lot 3083 Jalan Sultan Ismail Kuala Terengganu

Very helpful, polite and professional staff. There were a couple of broken machines (I.e.: cheque deposit machine) but the alternative process through the counter was swift. Keep up the good job

Troublesome to open an account for 1 foreign worker account. Have been 2 trips from far away to open an account. Finally call it a day open elsewhere.

I came to cancel the car purchase agreement, but sadly, I was completely ignored

I recently had the pleasure of dealing with Ms. Amalina, a bank officer at CIMB Kuala Terengganu branch. She was exceptionally helpful, courteous, and professional throughout my visit. I would also like to express my gratitude to the security personnel on duty that day — although I didn’t catch his name, he was equally kind and went out of his way to assist me. A few weeks later, Ms. Amalina personally reached out to apologise for a minor oversight related to my earlier transaction. I deeply appreciate her sincerity and integrity in taking responsibility. As a customer, I am truly grateful for the excellent service provided by both Ms. Amalina and the team at the branch.

Came from Johor for vacation, then i realised that my card is about to expired. I had an excellent experience at CIMB Bank recently. The registration staff was incredibly efficient and pleasant to deal with. The gentleman who assisted me with renewing my card was also very friendly, helpful, and professional. Their service was truly top notch,quick, smooth, and customer-focused. Everyone I interacted with made the process easy and stress-free. Without a doubt, this is the best bank I’ve ever been to. Highly recommended!