Dhaka Bank Limited Dhanmondi Branch House # 20 Road No. 7 Dhaka

Good location and easy banking. Teller system need to be little modified. They need to make little distance one customer to another customer from line. Everyone is very helpful but few desk ladies not helpful. I went this branch 4 days for internet banking. I was hopeless. Then another desk,she help me lot and my issue was solve within one days. And many thanks to the lady who update my phone 📱 number and make me access my internet banking.

Dhaka Bank Limited’s Dhanmondi Branch offers a convenient location and generally smooth banking experience, with helpful staff and a professional environment. Customers appreciate the token system that eliminates long queues and the branch’s attention to cleanliness. While many have had positive experiences with internet banking support, some have reported issues with credit card services and inconsistent desk assistance. Overall, it’s a reliable branch with room for service improvements.

Terrible credit card service. Students who wants to study abroad should avoid their services. Sometimes you wouldn't be able to pay the payable amount from here because of the horrible credit card service from this bank. The help desk won't be able to help you as well. They will say everything is okay on their end but you won't be able to do your job.

Everything starting from access to negotiate is easy and professional. The service is good and professional. The most beautiful thing is they provide a token number while entering and calls it through the mic after every single deposits or transaction. So you don't have to stand in line to ensure your serial. There are several couches in the back, you can sit their until it's your turn. The branch is also aware of taking pre-caution steps of cleanliness regarding Covid-19.

Disgusting service from them via phone. They need to be trained much better. I called to inquire about student file. And the lady seemed to have no clue about it. Every question of mine was answered with please visit the branch. Just disgusting service.