National Bank 702 3 Avenue South South Lethbridge

We started banking here two years ago because we were searching for a bank that we felt understood small business needs AND had the power to make important decisions at the branch level. Banking at the Lethbridge branch of the Canadian Western Bank is a pleasantly different experience. It's the personal working relationships we have with the staff that enable us to view the bank as a real partner in our business. The staff at this branch are outstanding. They all know us by name and treat us like family. The personal service we receive has far exceeded my expectations. They all go well out of their way to provide exceptional service. My fees are a fraction higher than what we were paying at our previous bank, but the value I get from banking here more than makes up for it. If you're looking for a bank that will really partner with you in business, I would highly recommend this branch.

I wouldn't recommend CWB to anyone. Firstly, their policies don't make any sense. They set my daily withdrawal at $100 but then allowed me to receive above $100 cash back. CWB closed my account without my consent. Closure of my account resulted in me not receiving monies owed by the CRA. CWB gave me 30 days notice, which wasn't sufficient time to have my updated banking information processed by the CRA. This process can take up to two months. I suggest that CWB makes some changes and allows for sufficient time to have customers update their banking information for direct deposits. Overall, I wasn't satisfied with the service provided. In regards to CWB's response. I'm not certain which activities you're referring to as no one has discussed this with me. I had previously spoken to a staff member whose first name began with "M" (I cannot recall her full name) several weeks before Theresa contacted me. M claimed that my passport had expired and CWB needed me to submit a new ID. This se

This is a place that it is definitely worth your time to go visit if you are shopping for a new financial services business. Multifaceted banking at what has been for me as the best I have received during my life. Go have a visit and think about what they tell you vs where your at now and what you are expecting and think that over before you decide I am pleased I walked into here and I am pleased with my decision to open my banking there. The staff are all friendly and polite quite a pleasure to go in to the branch.I have never had any trouble finding a park that turned out being easier than I thought it would be. Basically I am very happy.

I couldnt be more happy with my new commercial bank. They treat you as their most important client each and every time. It's a great feeling and so helpful to my business. Thank you George and Charity.

Great rates on tax free savings accounts, beat the other banks by a country mile.If you want a bank that still treats you like a person and not a number this is the place to try. They offer all the same services as the big banks without the lines and waits.