The Co-operative Bank - Wolverhampton 1-2 Dudley Street Wolverhampton

Called in branch it was empty and 2 tellers working asked for help to make a payment to a Portugal bank account. Was told all she can do is put me on the phone incase it gets busy. I left branch still empty 2 tellers smiling Worst service

What a joke of a bank - I have been ringing constantly for 2 days to stop an account of a deceased relative. They just do not answer the phone. It cuts off after 6 minutes and then you have to do it all again!! PS: At 16:23 on the second day the phone was answered!! PPS: Dan thinks a 2 day wait is a good thing? Just for clarity, I was ringing the branch NOT the other number on the website.

I found the staff so helpful,nothing was to much trouble,eventhou I'm not tech savvy they helped me threw everything,pity more banks don't offer this one on one service,well done to all the staff

My former bank. Always friendly staff, there's only two teller windows and no pay-in machines so you do have to wait some times. They do their best to triage people in the queue who don't need to be in the queue to their credit. The reason I switched banks is because the core concept of the Co-op is not being like other banks, doing a lot of community work and ultimately acting more ethically. They hired a non-expert, in fact someone from outside the banking profession as a CEO - it didn't go well. They endangered the stability of the bank by trying to buy hundreds of new branches (its a tiny bank - where did they get that money from? Debt. In uncertain times, that's probably not a good idea. I don't want to wake up to a co-op localised banking crisis due to mismanagement). And they broke their ethical policy. I believe there should be some penalty for companies acting so irresponsibly and breaking such promises, so I left. It's a shame really, they do put a lot of money into communi

Can you please tell me, If I call in will someone speak to me. Halifax across the road don't, I am a customer of 25yrs+