Kotak Mahindra Bank Sco61 Sector 15 Gurugram

They are very pathetic service in the bank I am visiting in bank cash deposit and I went to the cashier handover the slip and cash cashier told me correct the name I am correct the name and back to the cashier in just 1 minute again correct the name 2 time same repeat in only 2 minute 3 time I am back cashier on lunch the nearest staff told me cashier go on lunch this very pathetic service by kotak mahindra bank.

I had an extremely frustrating experience with this branch of Kotak Mahindra Bank, while trying to close one of my accounts. Despite multiple visits to the branch, I was repeatedly told that some documents were missing. To avoid further issues, I carefully gathered all required documents using a checklist and submitted them. However, I was then informed that some details were mismatched. Even though I insisted on correcting the discrepancies before submission, the banker proceeded with the request, knowing it might be withheld or rejected. As expected, I later received an email stating that my request was not processed due to an "erroneous submission," but no details were provided on what went wrong. Attempts to contact the concerned banker were ignored, and even after patiently waiting for a response, I received no further communication. Now, I am left with no choice but to visit the branch yet again without any clarity on what exactly needs to be corrected. If more documents are ra

No resolution provided. Staff is just chilling not in the mood to work at all. Im closing my kotak account due to such a bad experience

Pathetic branch, front desk staff is utterly useless, impolite and have zero decency.

Very poor service it’s been 2 hrs rtgs has been given to them