IndusInd Bank Ground Floor, U-446, Lohia Nagar Housing Board Colony Kankarbagh

Very poor service experience. I have been trying to convert my minor account to a major account for the last 13 days, but the work is still pending. Every time I visit or call the branch, they just give new dates and false assurances. I raised a complaint on 10th October 2025, and even after multiple follow-ups, emails, and a service request number the issue has not been resolved till 23rd October 2025. For such a small process, the delay and lack of response are completely unacceptable. This shows how careless and slow the service has become. I really expected better professionalism from IndusInd Bank.

Don't know way the rating of this bank branch is so bad 😂. I visited here for my KYC and it is processed very quickly by the Bank staff and behaviour is so good for me. I think previous staff is not so good here that's way rating of this branch is so bad.

very bad service don't open account in this bank very poor experience i frustrated with this bank

Worst bank ever , Staff are much more interested in in selling cards than improving banking facilities,went there for KYC of my wife’s account despite bank being empty staff made her to wait for 20 minutes only to say that KYC cant be done from there , and the manager kept talking on phone and walking here and there , it is so shameful to be part of this bank that i have decided to close both mine and my wife’s account in this bank. Now i understand why Indusind is going to collapse

Someone has to come at my home for opening account. Branch took my address and contact details, fixed an appointment. But neither they came nor contacted. What service is this?