HDFC Bank Upper Ground Floor Plot No CP/4 Kursi Road

Worst staff and services.. every time counter is empty.. you have to wait hours to deposit or withdrawal.

I am deeply disappointed with the level of service provided by HDFC Bank at their (Upper Ground Floor, Plot No CP/4, Kursi Hwy, Shekhupura, Vikas Nagar, Lucknow, Uttar Pradesh 226022). I have been facing multiple unresolved issues, and despite several follow-ups, there has been no proper resolution or support. The customer service experience has been terrible. One of the employees, Trapty, clearly lacks the basic understanding of how to serve customers or communicate professionally. Her dismissive attitude and inability to assist with even simple queries made the situation even more frustrating. It’s extremely disappointing to receive such poor treatment from a bank that claims to value its customers. Based on this experience, I have lost all trust in HDFC Bank and will never use their services again. I hope the bank takes serious action to improve its customer service and staff training at this branch.

Very bad customer service, opened my account in 2020, it was good back then. Now it's worse than a government bank. It takes an hour just to deposit cash, the woman who receives the cash is very slow and is just passing her time. The previous guy was good, kindly train your stuff!! I have to move to another bank just because of these problems.

Very nice experience, Mr. Chandresh and Mr. Neeraj were very helpful. My case was little complicated but staff is knowledgeable so everything went smoothly.

HDFC Bank along with ATM. Services of bank is very good. Customer friendly. Knowledgeable staff. All banking is available in one roof. ATM run 24 hours with services. Cash always available in this ATM.