فرع المعبيلة شارع السلام - بنك صحار الدولي Sohar International Bank - Al Maabilah A Salam St. Branch Al Maabilah Seeb Muscat Governorate

I had an unfortunate experience with this bank. The service was disappointing, and the overall treatment was not respectful. The staff did not communicate politely or professionally, which made the situation uncomfortable. I expected better customer service, especially from Islamic bank, but sadly the experience did not meet my expectations

I was in this branch today The stuff Sara Al Tobi did my task really well She was very smart and know everything about her job She make nice day for me today ❤️

Very disappointing experience.* Service is extremely slow, and it’s clear that customer time is not valued. This branch is doing the customer service section is poorly handled and disorder I visited for collect my new Maal card. I take the ticket in 9:54 am and also wait for my turn above two and half hours. But before my number person left the branch Manager make two person in that same counter. And also there staffs are not using serial number wise for attending customer.

*Very disappointing experience.* Service is extremely slow, and it’s clear that customer time is not valued. This branch urgently needs better management and more efficient operations. The customer service section is poorly handled and disorganized. I visited to resolve an issue with my credit card’s Near Field Communication (NFC) feature, which hasn’t been working for over two weeks. Despite raising a complaint, the issue remains unresolved. I’ve been sitting here since morning, and it’s now almost 2 PM with no proper update or support. Definitely not recommended. Strongly urge the management to take immediate action to improve customer service.

Highly recommend Mr. Yasin Al Balushi — a truly exceptional leader, completely different from others. He provides outstanding professional service and ensures top-quality customer care. His dedication and leadership make a real difference in the branch experience.