First Abu Dhabi Bank (FAB) | Bur Dubai Branch Abdulla Al Rostamani Building شارع خالد بن الوليد

I would like to highly appreciate Hadil Ali for her excellent service at First Abu Dhabi Bank (FAB), Al Mankhool Branch, Dubai. She is extremely professional, knowledgeable, and always ready to assist with a warm and welcoming attitude. Hadil handles every query with patience and clarity, making banking processes smooth and stress-free. Her communication skills are outstanding, and she ensures that customers fully understand the services and procedures. It is truly a pleasure interacting with someone so dedicated and customer-focused. FAB is fortunate to have such a committed and efficient staff member. Highly recommended for her exceptional support and professionalism!

Waiting for payment from last 9 days . They have technical issue and can't solve what's going on. FAB I.T team is getting rest or on leave? Very disappointed. Their security guard has no manners to talk with customers. Non educated persons they are hiring. I will never prefer or suggest this bank to anyone.

I had a wonderful experience with Ms Hadil Ali. She communicates very clearly and professionally which made the entire process of opening my account smooth and stressfree. She was extremely cooperative and handled everything efficiently completing all the formalities in no time. I didn't have to do anything at all. Her helpful attitude and positive approach truly made a difference. I really appreciate her support and excellent service. I’m happy to be associated with FAB Bank through wonderful Ms Hadil.

Hadil Ali provided exceptional service during my recent visit. She was incredibly approachable and addressed all my queries with efficiency and care. Even while waiting, she ensured I was comfortable and well-attended to. It’s because of team members like Hadil—and the consistently excellent customer service—that I remain a loyal FAB customer. Thank you, Hadil, for the wonderful experience. Kudos!

I had an excellent experience with FAB Bank thanks to Mae Palma. She handled my account closure very professionally, clearly explained everything, and made the whole process smooth and stress-free. She was not only efficient but also very kind, warm, and lovely to deal with. This experience truly shows why Filipino customer service is the best — respectful, patient, and genuinely caring. Mae is a great asset to FAB Bank, and I highly commend her outstanding service. Not like the guy on counter 11 that was very rude and unprofessional.