CBI Bank Julphar Towers Al Hisn Road Dafan Al Nakheel

If i could give them a negative star, I would. They have the worst customer service agents - Especially from the Julphar branch - Shirajudeen and Bilal. They are rude, unprofessional and don't know what documents are required for any service that is requested for business accounts. Had a personal account with them as well, and they treated their customers like they are worse than ants. I don't even know how they are in customer service with that attitude. I had to contact the customer service toll free number five times, request them to send the emails to get details for the account and then visit the branch multiple times to sort the issue out. Won't ever recommend CBI to anyone.

Worse customer service. Had a token and wait 45 minutes and the staffs sit in one room and talk each other. The cleaning boy approach the staffs and tell them some one is waiting for long time and still they doesn't care. Last time to go there and doesn't recommend anyone

If there is any option for negetive star i will give -100 stars Poor service , poor banking Most of the time atm and branch having problem Just recieve an email about the update , open account in any bank in world accept cbi

A remarkable customer service which ensures client's right to service, though too much work pressure and stress..

Worst customer service. ATM located in Safeer Mall is not working since 3 months and the Bank is not even bothered to fix it. Employees are very rude.