Nordea 25 Landstads gate Sandefjord

look for another bank

Absolutely fantastic customer service in Sandefjord and via support phone. I'm sorry they kept trying to help me without an appointment and on the phone they answer quickly and provide good help. I bow in the dust! 😊

What kind of bank is this? Waited over 1 hour and 10 minutes on the phone without getting through. Answering machine said a bit of a wait but that's a given. Gave up in the end. Doesn't really deserve a star either.

Established customer relationship with the aim of moving my entire commitment. Three months later I still have not received a card, bank ID or security codes. The result is that I cannot transfer money out of the bank, and share purchases have been canceled. In the meantime, half a million is currently sitting untouched. I will terminate this and recommend others to steer clear.

Almost impossible to get hold of them via phone and chat. Way too long a wait. Messed up with my daughter's bank card. They were good at correcting the mistake by giving her a bonus for the wait time. But it doesn't help much when she hasn't received the pin code for the card after such a long delay. Once again I'm sitting in a really long phone queue that ends up with me not having time to wait the entire 50 minute phone queue.