Bank Negara Indonesia
Bank BNI C1 No.1 OTR Ruko taman Palem Lestari
Photos (1)
Branch Information
Address
OTR, Ruko taman Palem Lestari, Jl. Boulevard Raya No.3 C1 No.1, RT.3/RW.13, Cengkareng Bar., Kecamatan Cengkareng, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11730, Indonesia
Phone
+62 21 55956661Hours
-
CloseOff Days
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
Reviews (5)
The place is clean, strategically located on the main road so it's easy to find. The room smells good, clean, has soft seats, and the air conditioning is cool. It's a shame the security guard wasn't friendly, didn't smile, and didn't say welcome or thank you for visiting (unlike other branches which are much friendlier). I arrived early but got my number late. The teller was also unfriendly, very stiff. But the service was fast. Hopefully, it can be better in the future.
Customers and bank employees arrive first. The bank is advertised to open at 9:00 AM, but it's unclear what time it actually opens. Security doesn't monitor the order of arrival; they assign queue numbers as they please. BNI PLEASE IMPROVE ITS PERFORMANCE BEFORE IT GOES VIRAL.
The worst bank I've ever used. It's really really complicated to take care of unblocking my own account. Not recommended, really bad service. Troublesome. I've saved it but I'm not serving customers well. Just close it, the dog doesn't like it, you ugly bastard
The security is nepotistic, giving queue numbers as they please, not according to the order of arrival. Please re-brief or, if necessary, change it, rather than it going viral.
I wonder why all BNI banks offer such poor service. Customer service can be on hold for hours. It's a hassle to handle anything, unlike the blue bank next door whose security guard was once trending on Twitter.
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