Bank Permata Syariah Arteri Pondok Indah Kebayoran Lama 3 14

it's a wrong adress,permada bank is a new bank on the opposite side of the adress

The location is quite clear on Google Maps, right after the gas station and directly across from the Tanah Kusir bus stop. The security guard was friendly and cooperative. The lady was also friendly and informative, though a bit slow when speaking. Please note that when opening an account, you'll need a recommendation letter; you can print it first to avoid having to go back and forth twice. Overall, the service was fast.

Permata Bank Security Guards Were Unfriendly to Online Motorcycle Taxis (OJOL). The security guards chased away the Online Motorcycle Taxis (OJOL). We were treated like thieves by the Permata Bank Security Guards. Don't look down on others. Don't be arrogant and boastful. Remember we are all human beings. We are all equal in the eyes of God. There are no rich or poor. Wealth, position, and rank are only temporary deposits. They are not to be taken with us when we die.

Forced to give a 1-star rating, after two months of failed attempts to process mobile banking. I created it for payroll. I went to the branch office three times and was only able to open a payroll account after a month, but mobile banking still wouldn't work. I was told to go to the Civil Registration Office (Dukcapil) to inquire, but it turns out there's no data error at Dukcapil. The bank is so far away. I tried Gancit and Tiptop, but the machines were broken. The other ATM at Tiptop has disappeared. Withdrawing money is a hassle. I've tried thousands of times and it still doesn't work. It feels like the Stone Age. When I get paid, I have to find the nearest ATM to check my balance. Not all ATMs accept Permata Bank transfers, and there's a withdrawal fee. It's exhausting. I don't know what else to do. I called customer service, but they ended up telling me to go to the branch office. The employees at the branch office seemed confused, and they told me to go to Dukcapil, and Dukcap

Please improve the service, I just want to open a new account and already have a company cover letter from email, just help me print it at the bank, right? Why are customers asked to print it themselves? Please improve the service!