Bank Syariah Indonesia Lt.1 Graha Mandiri 61

It's a shame that Bank Syariah Indonesia's service, I tried calling from 1:50 PM to 2:28 PM the Thamrin branch could not be contacted. Reported to CS, the information was tried again because there was a queue, is that how long it takes to handle customer queues? Not to mention the unclear disbursement of savings funds and changing CS information. The call center handling is also unprofessional, even giving the impression of not understanding the product. Very detrimental to customers. Oh yes, every complaint does not have a ticket number so you have to repeat the information to all different CS, please imagine how tiring it is to deal with an unreliable bank like this.

The security guard was very helpful. I arrived early and was told to wait until 8 to open because there was a briefing. But I felt like I was served before 8, because the briefing ended at 7:35. Overall, it was great.

Cool, buying and paying for gold in installments is getting easier

The service is friendly, the place is nice, the employees are kind and fast, the location is easy to find, very helpful, thank you♡

This is the central BSI, why is m-banking so difficult, unlike m-banking at other banks, Satset? I've activated it but it's still difficult since I changed BSI, I've gone to the bank but I can't activate it. Previously, when I was with BRI Syariah, I could do m-banking, but now it's so difficult.