BNP Paribas Fortis Bascule 516 Avenue Molière Ixelles

I haven't been a client of this bank, in fact I've never stepped in any of its branches; after having read the comments written by clients for almost any of its branches, I wouldn't even pass close by this bank! I really wonder what the executives think (to do) after reading such embarrassing comments on their bank! Take some action instead of constantly apologizing!

My new credit card was delivered here. I went to take it. They did not open me the door. Through the micro, very rudely, they said I have to get an appointment JUST to take my credit card. I came home and called BNP Paribas customer support. They told me that I don't have to make an appointment to receive my credit card... This branch is just terrible. It is like on purpose they don't want to assist clients. The clients are not welcomed in this branch. I never had a good experience here.

I was at the bank today to open a new account. They gave me all the wrong information. The person at the counter shown little interest in do any research with her colleagues to provide me the right info. I could solve everything by the easy banking phone later on in two minutes.

It is always closed , with no exterior ATM , you cannot use the ATM, better close this branch, it has zero utility

Bancontact outside, able to withdraw money 24/24 - 7/7.