البنك الإسلامي الأردني مكتب عمان مول - Jordan Islamic Bank Amman Mall office Amman Mall Mohammad Al Fayyad C50 Muhammad Al Assaf

I called customer service and they are horrible. They talk to me as if I work for them! Sorry I wouldn’t have called if your Application work as it should! Every single time I call them or go to a branch I am met with awful service!

Very bad experience Very long wait times

Mr. Assem Al-Qataz at the Mecca Mall branch of the Jordan Islamic Bank is one of the finest employees I have ever dealt with. He is incredibly skilled and proactive, and he streamlined all our transactions and account openings smoothly. He even handled the estate matters quickly and accurately. His demeanor is respectful and courteous, and his service is fast and convenient. Honestly, he is a model of professionalism and deserves all our thanks and appreciation. I sincerely recommend that management give him a promotion because he truly represents the bank with distinction.

This branch is a complete failure in every sense of the word. Besides the bank's complicated policies, what's even worse is that the employees are absent-minded, and unfortunately, the manager is only interested in... empty talk.

One of the worst banks you could deal with in Jordan. The staff are terrible, the procedures are awful, the banking app is terrible and keeps blocking accounts, and you have to go to the branch to get them reactivated. And for a loan, they require more than one guarantor. In my personal opinion, their name doesn't reflect their reality at all.