Resona Bank Kofu Branch 1 30 2-chōme

It's a rare Resona Group bank that has an ATM. It's also a rare bank where Resona Group account holders and Resona Club Ruby rank or above can enjoy free ATM use after hours. The ATM machine is one of those old-fashioned ones you often see in urban areas. When you touch the machine, it makes a sound like "Nyaa♪" or "Nyo♪". I wonder if those who know will recognize it. It seems convenient. However, if you're coming by car, the parking lot is at the back of the road and can't be accessed from the main road, which can be inconvenient. However, there is a free 15-minute service. It's sufficient for using the ATM.

The quality of the bank staff varies. It's reassuring to be served by a polite staff member. They can't provide the service without the necessary knowledge. There is a fee for parking 🅿️. They give you a service voucher for free parking if you park at the counter.

He should have just given me directions normally, but for some reason he got angry. I wonder if this is okay in the customer service industry...

The parking lot is on the west side of the bank building, on the opposite side of Heiwa-dori Street, generally known as the back side, but there isn't much space, so it's not suitable for parking large cars. Also, I think it's a small space for a parking lot. There is a restroom inside the bank.

There are some employees who are kind and some who aren't. The worst ones won't even respond to you when you call out to them. It's a megabank, but I'm worried. I don't know why, but it makes me sad.