Resona Bank Yokohama Nishiguchi Branch 日本生命横浜西口ビル 7 11

This branch was the message counter for the online mortgage application, but the actual review had been left unattended for over 10 business days since I applied, and it would not fit into the schedule, so I decided to pass on it. It's a shame, as the group life insurance was good and it was my first choice. While it's fine for the review to take time, I think it would be nice to receive some kind of communication. I tried to confirm the loan details and progress using the message function, but they all ignored me, which was very unpleasant.

It seems that the lowest interest rate is obtained by completing a loan online, but there are cases where they do nothing for two weeks and leave the loan pending review, so it is better not to trust them and make frequent phone calls. You may end up wasting your precious time before buying a house.

口座の解約の為に来店しました。 オンライン対応ブースでスムーズに 対応していただき、窓口でスムーズに 出金でき、とても早く終わりました 平日の朝イチで来店予約して行きました。 トータルで50分で終わりました。 ビルの角にあり立地もよく、サービスに 満足です！写真1枚目はオンラインブース (個室)です。解約したのでもう行くことは ないけどオススメの銀行さんです。 2024/05

I visited the branch to process a mortgage loan loan agreement. The explanation from the representative was long and based on the manual, and I felt the process lacked smoothness. The contract procedure itself was supposed to have been prepared in advance, but it took longer than expected (2 hours), and during that time there was a lot of waiting and unrelated explanations. I was also a little concerned about the consideration given to personal information (such as reading out account numbers and full names while the door was open). I think it would be better to focus on the main points a bit more and proceed with more consideration for the customer.

There are parking lots on the first and second floors, and even higher. Your destination will change depending on the procedure, so you'll need to check in before moving. The parking lot appears to be for bank employees only. You can probably access it from the station via the underground, but be careful not to get lost.