HypoVereinsbank Amberg 17 Bahnhofstraße Amberg

Ms. Hierl understands the customer's needs and seeks individual solutions. She takes her time and provides very friendly and courteous advice. We highly recommend Ms. Hierl.

Bad reviews stem from staff shortages and a hotline that struggles with language and subject matter. I've since had the opportunity to speak with an AI-powered agent at another company. Humans could learn a thing or two about comprehension and friendliness from them. I was completely impressed by the conversation with this automated system.

Pleasant atmosphere. Competent, friendly advice. As a customer, you are in good hands.

I am satisfied with the advice, support, and customer service. The counter opening hours often leave much to be desired. Often, one arrives to find the door closed despite the official opening hours.

Top branch, top staff. Highly competent, friendly, and solution-oriented advice. Thank you very much. I'd gladly come back anytime.